Blog

Category: emotional intelligence

mental resilience

Mental resilience comes when you create a psychologically safe environment

Can you believe we’re up to Strategy #14 in our ongoing series on helping your people build their physical and mental resilience?  In previous tips in this series, I’ve talked about different aspects of resilience, and today I want to

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build resilience

Train your people to build resilience in themselves

I’ve been focusing all this year on tools to help you help your employees build resilience.  Today’s tip is to give your people training to help them increase their own competency in building resilience.  Let me explain. Train your people

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adversity

An ageless folktale about dealing with adversity

Every so often, a conversation with an elderly relative reminds me of a story from Indian folklore that I heard when I was a child.  And I was reminded once again of another story, this time on the topic of

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be more resilient

Want your staff to be more resilient? Show that you care

In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so. 

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develop resiliency

To develop resiliency, start with empathy

Today’s blog post continues with our video tip series on tools to develop resiliency in your people.  One of the most overlooked aspects of the resilience skill set is the ability to cultivate empathy — both self-compassion and empathy for

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good listening

What does good listening really mean?

On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.

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