Blog

Category: emotional intelligence

be more resilient

Want your staff to be more resilient? Show that you care

In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so. 

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develop resiliency

To develop resiliency, start with empathy

Today’s blog post continues with our video tip series on tools to develop resiliency in your people.  One of the most overlooked aspects of the resilience skill set is the ability to cultivate empathy — both self-compassion and empathy for

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good listening

What does good listening really mean?

On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.

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empathy

How to display true empathy in the workplace

Empathy is a workplace skill worth pursuing.  People who are empathetic have higher-quality working relationships with their colleagues, their staff, their clients and their superiors. But because empathy relies on a lot of non-verbal cues, our current world of remote

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Want respect at work? Here are eight ways to earn it

Respect.  Unequivocally, it is the one thing we all want.  And respect at work, even more so.  Yet, many people unknowingly engage in self-sabotage, behaving and acting in ways which cause others, both bosses and co-workers, to lose respect for

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What does it (really) take to get promoted? Hint: it’s not sucking up to the boss!

So what does it really take to achieve career success in the workplace?  To get promoted?  To be recognized for both your current work and the potential you have to grow and rise in the ranks?  I’ve often heard people

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