What does good listening really mean?
On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.
Blog
Category: empathy
Seven ways to have better conversations at work
The ability to have better conversations will serve you well in any workplace environment or organization. By confidently engaging your co-workers, your boss, and even the most senior people you work with, you will be able to build better and
How to display true empathy in the workplace
Empathy is a workplace skill worth pursuing. People who are empathetic have higher-quality working relationships with their colleagues, their staff, their clients and their superiors. But because empathy relies on a lot of non-verbal cues, our current world of remote
Thrive Global: “Be specific.” With Merge Gupta-Sunderji
Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful. In it, I not
Authority Magazine: How to give honest feedback without being hurtful
A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful? While that was the initial question, the interview posed several more questions, some about me, and