Blog

Category: empathy

good listening

What does good listening really mean?

On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.

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Seven ways to have better conversations at work

The ability to have better conversations will serve you well in any workplace environment or organization. By confidently engaging your co-workers, your boss, and even the most senior people you work with, you will be able to build better and

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empathy

How to display true empathy in the workplace

Empathy is a workplace skill worth pursuing.  People who are empathetic have higher-quality working relationships with their colleagues, their staff, their clients and their superiors. But because empathy relies on a lot of non-verbal cues, our current world of remote

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Thrive Global: “Be specific.” With Merge Gupta-Sunderji

Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful.  In it, I not

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Authority Magazine: How to give honest feedback without being hurtful

A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful?  While that was the initial question, the interview posed several more questions, some about me, and

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Social awareness is a necessary component of emotional intelligence

I have long championed that emotional intelligence is a fundamental and necessary skill for leaders, and I repeatedly see evidence of that (or lack thereof) in my leadership development practice.  A conversation with my husband last weekend reminded me specifically

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