Blog

Category: empathy

be more resilient

Want your staff to be more resilient? Show that you care

In my last instalment in our video tip series on what it takes to be more resilient at work, I talked about the importance of cultivating empathy in the workplace, and I gave you four specific ways to do so. 

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develop resiliency

To develop resiliency, start with empathy

Today’s blog post continues with our video tip series on tools to develop resiliency in your people.  One of the most overlooked aspects of the resilience skill set is the ability to cultivate empathy — both self-compassion and empathy for

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good listening

What does good listening really mean?

On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.

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Seven ways to have better conversations at work

The ability to have better conversations will serve you well in any workplace environment or organization. By confidently engaging your co-workers, your boss, and even the most senior people you work with, you will be able to build better and

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empathy

How to display true empathy in the workplace

Empathy is a workplace skill worth pursuing.  People who are empathetic have higher-quality working relationships with their colleagues, their staff, their clients and their superiors. But because empathy relies on a lot of non-verbal cues, our current world of remote

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Thrive Global: “Be specific.” With Merge Gupta-Sunderji

Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful.  In it, I not

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