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Empathy is a workplace skill worth pursuing. People who are empathetic have higher-quality working relationships with their colleagues, their staff, their clients and their superiors. But because empathy relies on a lot of non-verbal cues, our current world of remote
Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful. In it, I not
A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful? While that was the initial question, the interview posed several more questions, some about me, and