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Category: environmental trends

now normal

In the post-pandemic workplace, the “new normal” has become the “now normal”

As the temporary pandemic restrictions start lifting in many areas of the country, it is clear that the world of work is nothing like what it was before.  What we thought was the “new normal” has become the “now normal”,

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Braving the tides of a shifting retail industry

My latest regular column for The Globe & Mail published over the weekend in their Saturday edition.  It was inspired by two significant, yet polar opposite, events that occurred just recently in Canada’s retail industry.  The impending closure of a

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Pay attention to slow trends as well as sudden changes

The “frog in boiling water” parable may not be true, but it still offers a valuable lesson to leaders about the importance of paying attention to slowly-developing trends.

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