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Tag Archives: growth

Encourage informal employee training by holding “Learn at Lunch” sessions

It’s been a few weeks since I’ve posted a video in our ongoing series on ideas and tips to develop and grow your employees.  Today’s strategy focuses on employee training – specifically to hold “Learn at Lunch” sessions for your staff.

Hold “Learn at Lunch” sessions

In my leadership practice, one of the most common concerns I hear raised when it comes to employee training is the lack of time available to take employees away from day-to-day responsibilities.  In these situations, I often suggest a “Learn at Lunch” program.  These can be a great way to develop and motivate staff, while creating a collaborative, communicative and learning workplace.

So what is a Learn at Lunch session?  It’s usually a 30-45 minute informal presentation organized by your company for your staff over the lunch hour, led either by internal employees or external resources, as needed.  While they can pretty much be held anywhere, they’re often, held in the cafeteria, auditorium, or a conference room.  As an incentive to attend, most organizations provide lunch, but if that’s not feasible for you, you can invite your employees to bring their own lunch during the session.

What kind of informal employee training is appropriate?

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Increase employee engagement by celebrating and sharing small wins

Today’s instalment is #19 in our ongoing series on practical ideas to develop and grow your employees.   And in this one, I look specifically at one powerful way to increase employee engagement.  It is to make it a point to celebrate and share small wins with the team and others.

Celebrate and share small wins

The reality is that while big successes are often recognized and discussed, the small victories tend to fly under the radar.  Which is a huge missed opportunity for you, the leader, to create employee engagement.  So make it a point to surface these smaller accomplishments, and not only will you increase employee engagement, but development and motivation as well.

In a previous strategy in this series (#18), I talked about using your staff meetings to review and analyze one thing that didn’t go as well as expected as a way to systematize learning from failure.  This approach for sharing small wins is similar, but it focuses on successes instead.

Systematize celebrating small wins in your staff meetings

For every staff meeting you hold, establish a permanent agenda item called “Wins” or “Successes”.  Continue reading

Systematize how you handle failure; you will create a powerful tool for employee learning

In today’s blog post, I’m back with another idea in our ongoing series of specific things that leaders can do to encourage and support employee learning.  Today’s tip: systematize learning from failure.

Normalize failure and systematize how you learn from it

At some point or another, we all fail.  Sometimes it’s a new process that doesn’t work out quite the way we’d hoped or intended.  Other times it’s an idea we tried to sell to others but they weren’t buying.  And on occasion, it’s a calculated risk we took that crashed and burned.  Whatever it is, whenever it occurs, it happens to all of us, even the best of us.

So if we know that at some point or another, failure is inevitable, then it’s time to embrace it and learn from it.  What I’m really saying is that failure is a great teacher – it shows us what our strengths and weaknesses are while motivating us to correct them.  So it’s time to systematize learning from failure.  Make it normal and make it consistent!  Make it an acceptable and regular form of employee learning.

Consistency is key

You can do this in a variety of ways, Continue reading

Employee growth comes from allowing your people to struggle

For the past several months, I’ve been offering up specific ideas for employee growth, things that you, as a leader, can do to help your people develop and grow into leaders themselves.  So today I have strategy #17 in this series.  Today’s tip is to allow your people to struggle.  This may sound counter-intuitive, so let me explain.

Allow your people to struggle

Consider the process of how a butterfly emerges from a chrysalis.  You may not realize it, but this is a complex, highly-sequential, and intricately choreographed process.  First, the insect’s abdominal muscles contract to increase blood pressure in the head and thoracic area causing the pupal coat to split along a line of weakness.  Next, the flexible and still-folded adult butterfly crawls out.  The blood pressure then relocates to the wings, legs and other soft parts to expand the body into the final, familiar butterfly form.  For the next few hours, the adult butterfly remains at increased blood pressure levels until its coat gradually hardens into the new shape.

What may surprise you is that any attempt to “help” the butterfly leave its cocoon is doomed to certain failure.  Continue reading

Seeking employee development strategies? Implement a tuition reimbursement program

For the past several months, I’ve been sharing specific employee development strategies on the blog via short videos: each time, one explicit, pragmatic, and actionable idea you can use to help your employees develop and grow into accomplished professionals and the future leaders in your organization.  Today’s advice: implement a tuition reimbursement program.

Implement a tuition reimbursement program

A tuition reimbursement program is a great way to support learning that isn’t provided in-house, and to provide assistance to employees who want to further their education. Such programs are usually external learning curriculum provided by colleges, universities, professional associations and vendors in relation to industry certifications.

Now it’s true, an employee who takes classes may not finish the degree for several years.  Continue reading

Employee growth and development occurs when we give our people the tools and resources they need

It’s been a while since I last posted in our video series focusing on ideas for employee growth and development, so I’m back with Tip #15.  Today’s advice: give your employees the tools and resources they need to succeed.

Set your people up to succeed by giving them the tools and resources they need

As leaders, we give our employees tasks to complete and obligations to fulfill.  But occasionally, without meaning to, we inadvertently set them up to fail.  “How?” you ask?  We do it by giving them the responsibility for the job, BUT not giving them the authority or the resources they need to get the job done.

So we ask an employee to process invoices online but it takes three days for him to get the system access he requires to do it.  We’ve set him up to fail.

We bring a new employee on board but there is insufficient time to get her fully trained to do what she needs to do.  We’ve set her up to fail.

A staff member is responsible for conducting inventory in the warehouse, but rather than giving him a handheld scanner, we hand him a notebook and a pencil, and tell him to do a manual count.  We’ve just set him up to fail. Continue reading

The lobster as a metaphor for continuous learning

Several times in its life, a lobster casts off its shell. When the shell begins to inhibit the lobster’s growth and development, the lobster has no choice but to discard its old shell and grow a new one. It is the same with humans.  And it offers an important lesson to leaders – in order to stay relevant, both for us and the people we lead, continuous learning is paramount.

In my latest column in The Globe and Mail, published in this morning’s print edition, I offer three specific ideas to embrace continuous learning, to grow your mind and develop your abilities, so that you won’t become stagnant, so that you will always be relevant, no matter what the changes are in your working environment.

continuous learning

You need to cast off your shell if you want to continue to grow

If you get the print version of The Globe, you’ll find it on page B11.

Note: if you are a subscriber to The Globe and Mail, you can also read the column directly at their website at this link: https://tgam.ca/2XhyBzl

So what are you doing?

As always, I’d love to hear from you.  What are specific things you do to ensure that you are continuously learning?  What are you doing to be a lobster?  Please share your perspectives by adding your comments below.

If you’ve been a reader of the blog for a while, you probably already know that I have a book titled Why Does the Lobster Cast Off Its Shell? which published in its third edition in 2017.  In the book, I offer three more strategies to grow your mind and develop your abilities, as well as 171 Ways to Be a Lobster! Scroll down the page once you click on the link.

Create employee engagement by monitoring performance metrics

Today’s blog post takes us to Strategy #14 in my ongoing series of video tips outlining specific ideas to develop and grow your employees.  Employee growth is a natural outcome of employee engagement, and a sure-fire way to create employee engagement is to establish and monitor performance metrics.

Establish and monitor performance targets

We’ve all heard the saying, “What gets measured gets done.” It simply means that regular measurement and reporting keeps people attentive and focused.  And when people know how they’re doing, they are deliberate and thoughtful about making decisions to improve their results.

So establish metrics.  What are those vital few indicators that tell you things in your department are working as intended?  Make sure that this is information that can be collected easily. Because if it’s too difficult, it won’t happen. Continue reading

Develop and grow your people by investing in training

My blog post today also happens to be Strategy #12 in our ongoing video series on specific practical ideas to develop and grow your people.  And today’s tip goes back to one of the basics – employee training.  The specific strategy: jointly create a professional development plan, tailored to the individual employee.

Jointly create a tailored plan for professional development

There are two important words here – jointly and tailored.

Do it together

Jointly, because it should be an effort by both you and your employee.  Encourage your employees to take an active role in identifying what job competencies they feel they’re lacking.  Competencies are the skills, abilities, and knowledge needed to be successful in a particular or future role, and they can encompass technical knowledge and interpersonal skills. Continue reading

Regular one-on-one conversations support employee growth

In our last video tip in our ongoing series on developing and growing employees, I said that it was critical to offer constructive feedback to your people.  Key to continued employee growth though is that this constructive feedback be frequent and consistent.  So today’s strategy for employee growth builds on the last tip.  It is to schedule regular one-on-one conversations with each of your staff members.

Schedule regular one-on-one conversations with your staff

When thinking about regular one-on-one conversations with each of your direct reports, there are two things you need to consider – frequency and content.  So let me address each one separately.

How often?

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