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Category: hospital emergency room wait

The compelling case for “good enough”

Is “good enough” good enough? Several years ago, I wrote a column suggesting there are certain situations in which it is better to deliver work that is less than perfect. It resulted in an angry e-mail from a reader, aghast

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efficient

Become more efficient by using voice mail correctly

Today’s episode in our continuing video series on Productivity Tools for Leaders focuses on how to become more efficient in using voice mail.  Some of you may not be crazy about voice mail, particularly if you are at the receiving

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A lesson in collaboration from hermit crabs

Collaboration is an important component of inspired and energized workplaces.  And as a leader, it is your responsibility to create a climate that fosters collaboration between team members.  As regular readers of the blog know, I am often drawn to

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Authority Magazine: How to give honest feedback without being hurtful

A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful?  While that was the initial question, the interview posed several more questions, some about me, and

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manage your workload

Efficiently manage your workload by planning out your week

I’m back today with another instalment in our series on productivity tools for leaders.  Today’s idea is a very simple, yet powerful, way to optimize and manage your workload.  Take time at the beginning of the week to plan out

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Want to be more persuasive? Become more likeable

If you’re going to be successful in your career, you need to be exceptional at selling. Not necessarily products and services, but, perhaps more importantly, your ideas, your points of view and yourself.  But how persuasive you are depends on

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