Category: independent thinking

How the “road fairy” took ownership of the problem

Every so often I run across a nugget of news that makes me shake my head, partly in amazement and partly in frustration. Take the case of Veronika Bobrus, a 26-year old Russian florist who, exasperated by number of potholes

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Leadership that is contrary to popular opinion …

Making unpopular and tough decisions is what exceptional leaders sometimes have to do. Contribute your thoughts and experiences to this discussion on Merge’s blog.

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Use “reverse brainstorming” as a powerful way to improve service

Modifying a classic problem-solving tool produces even more robust results. Leadership expert Merge Gupta-Sunderji shows you exactly how to do so.

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Seek out advice from impartial sources

Don’t ask the barber whether you need a haircut! Your best advice will come from experts who don’t have vested interests in your decision. Leadership expert Merge Gupta-Sunderji explains.

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The business case for not solving the problem

Inadvertently, many managers discourage independent thinking and initiative. Good leadership requires that you push back: that you withhold your response and curb your action.

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