Blog

Category: inspiring workplaces

Seven messages leaders need to deliver to their customer service team

My professional colleague and friend Michael Kerr is a Hall of Fame international business speaker and the author of six books, including The Humor Advantage: Why Some Businesses Are Laughing All the Way to the Bank.  He is also my

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Sleep-deprived leaders aren’t very inspiring!

This blog is all about what it takes to be an inspirational leader, and sometimes I even blog about how to inspire a certain category of employee (see my Globe & Mail article titled How to inspire the close-to-retirement employee). 

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Five ways to jump start a culture shift in your organization

Earlier this week, my professional colleague and buddy Michael Kerr wrote a guest piece titled Creating culture shift.  I promised he’d be back with a follow-up piece and here it is – five ways to jump-start a cultural shift in

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Creating culture shift

Michael Kerr is my professional colleague (and a good friend) who helps companies create more inspiring workplace environments.  He’s a busy guy though; in fact the last time he guested on the Turning Managers into Leaders blog was four years

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Motivating workers near retirement – 1310 News Radio Ottawa interview

Last month, I posted a link to my latest column in The Globe & Mail‘s Leadership Lab series.  “How to inspire the close-to-retirement employee” got so much attention that it went on to publish in the print edition of The

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How to inspire the close-to-retirement employee

My newest column in The Globe & Mail‘s Leadership Lab series just launched into cyberspace this morning! “How to inspire the close-to-retirement employee” addresses this question that I am often asked in leadership training workshops and mentoring situations — “How

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