Category: Jeff Mowatt

Leaders need to exude a positive confident energy

Earlier this past summer, my professional colleague, friend, and widely-respected customer service strategist Jeff Mowatt wrote a guest post titled How to motivate younger employees.  His contribution was received with such interest that I asked him if he would guest

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Use your intuition to make better strategic decisions

Four ideas to hone your intuition when it comes to making strategic decisions. Customer strategist Jeff Mowatt guests on the Turning Managers into Leaders blog.

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