What does good listening really mean?
On a recent visit to China, Merge learned something very interesting about the word “listen” as used in traditional Mandarin Chinese. She explains further.
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Category: listening
February 8, 2018 | Communication Tools, Leadership Tools
Active listening is a critical leadership skill
As regular readers of our blog know, active listening is an essential skill in leadership. And like most aspects of leadership, it’s a learned skill. Which is why I’m so pleased that Jackie Edwards is guesting on the blog today
February 29, 2016 | Communication Tools
Three indisputable benefits of listening
Over the years, I’ve penned many blog posts about the importance of effective listening, including the very interesting use of the word “listen” in traditional Mandarin Chinese. Today though, I thought it was worthwhile bringing up how not listening effectively
November 20, 2014 | Communication Tools
Active listening can be accomplished by taking notes
Earlier this week I offered up a technique to become a more active listener – paraphrasing. And I promised I’d share one more idea today. So here it is – take notes. Yes, that’s right, taking notes will lead to
November 17, 2014 | Communication Tools
Paraphrasing leads to active listening
The skill of active listening is of great advantage in the workplace. Sure, when you listen well it gives you access to information, data that you can use to make better decisions, but the benefits go beyond just this obvious
October 20, 2014 | Communication Tools
Use this phrase for more effective communication
Two irrefutable truths about effective communication: Effective communication involves both speaking and listening, preferably equably between two parties. When it’s your turn to speak, it’s also your responsibility to ensure that the message is heard and received by the other