Blog
My latest column in The Globe and Mail posted online six weeks ago! I’m a little late! Yes, I know, we’re always so excited that we usually send you a notice right way. But this time, it slipped past us!
Criticism can be hard to take. Even if it is well-meaning, it can hurt. And if it is unkind, it is even worse. What should you do? React or ignore it? Respond or walk-away? Act on it or disregard it.
Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful. In it, I not
A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful? While that was the initial question, the interview posed several more questions, some about me, and
Criticism stings. Sure, it is sometimes couched as gentler “feedback”, or offered as “advice”, or even presented as a “pointer”. Yet criticism it is. And most of us don’t respond positively to criticism, especially at first. Dealing with criticism is
I’ve often blogged about how leaders can give negative feedback more effectively (including this post: Five things every leader should know about giving negative feedback). But a recent event caused me to consider how good leaders are at soliciting and