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Category: negative feedback

negative criticism

Negative criticism – how to tell the useful from the useless

Criticism can be hard to take.  Even if it is well-meaning, it can hurt.  And if it is unkind, it is even worse.  What should you do?  React or ignore it?  Respond or walk-away?  Act on it or disregard it. 

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Thrive Global: “Be specific.” With Merge Gupta-Sunderji

Last month, I was thrilled to bits (and deeply honoured) when Penny Bauder from Authority Magazine published an article titled Merge Gupta-Sunderji of ‘Turning Managers Into Leaders’: Giving Feedback; How To Be Honest Without Being Hurtful.  In it, I not

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Authority Magazine: How to give honest feedback without being hurtful

A short while ago, staff at Authority Magazine posed this question to me – How can you give employees honest feedback without being hurtful?  While that was the initial question, the interview posed several more questions, some about me, and

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The art of dealing with criticism at work

Criticism stings.  Sure, it is sometimes couched as gentler “feedback”, or offered as “advice”, or even presented as a “pointer”.  Yet criticism it is.  And most of us don’t respond positively to criticism, especially at first.  Dealing with criticism is

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Leaders, do you solicit and listen to negative feedback?

I’ve often blogged about how leaders can give negative feedback more effectively (including this post: Five things every leader should know about giving negative feedback).  But a recent event caused me to consider how good leaders are at soliciting and

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How to reduce the effect of destructive criticism

Back in February, my professional colleague Patricia Morgan wrote a guest post on workplace resiliency, specifically on how resilient people have an attitude of gratitude, even during tough times.   Her post was received so well that I asked her to

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