Merge's Blog

Tag Archives: ownership

Why accountability matters: a leadership lesson from a fortune cookie

Last year, I did an entire video series focusing entirely on effective and powerful employee motivators; strategy #19 was to delegate responsibility, authority AND accountability.  I was reminded of this important leadership tenet a few evenings ago in the most unexpected spot … following dinner at a Chinese restaurant!

Leadership wisdom from a fortune cookie

accountabilityI admit it … I love cracking open a fortune cookie!  It’s the excitement of the unknown … what great wisdom is about to be imparted in the palm of my hand?  And the other night, after a delicious bowl of noodles and spicy green beans, the opportunity arose once again!  I held the ends of the crisp cookie between each hand, and pulled it apart with great anticipation.  The sage insight that fell out on to the table:

No snowflake in an avalanche ever feels responsible.

Okay, so it wasn’t exactly Plato-worthy!  But nevertheless, it still caught my attention … because it actually contains a great leadership message. Continue reading

How the “road fairy” took ownership of the problem

Every so often I run across a nugget of news that makes me shake my head, partly in amazement and partly in frustration. Take the case of Veronika Bobrus, a 26-year old Russian florist who, exasperated by number of potholes in her home town of Omsk (and seeming lack of action by city crews), decided to take matter into her own hands. Mind you, not by complaining to the city, or going to the media, or god-forbid, staging a sit-in, but by taking action. By going out in the middle of the night with concrete and gravel to fill the potholes herself! In the middle of winter! In Siberia! She became an overnight local celebrity in Omsk (dubbed the “road fairy”) when last month, a local motorist caught her on his dashboard camera and subsequently posted the video online.

RoadFairyVideo

So far, so good, you might be saying. Why would this cause you to shake your head Merge? Continue reading