Blog

Category: perspective in leadership

oxygen mask

Good leaders always put on their own oxygen mask first

I’m sure you’ve heard the standard airplane safety commentary about the oxygen mask: “In the event of a cabin depressurization, oxygen masks will automatically drop from the overhead compartment. Please pull a mask towards you and place it completely over

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crisis management

The problem with crisis management

The customer that is angry; the internal client with a pressing deadline; the employee that needs coaching.  All things that need to be addressed, and as soon as possible.  Which makes sense – deal with the most critical priorities first. 

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Build resiliency

To build resiliency in your employees, create a shared vision and a sense of purpose

Today is strategy #17 in our series on specific actions leaders can take to build resiliency in their people and their teams.  The tip is: create a shared vision and a sense of purpose. Create a shared vision and a

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difference between management and leadership

Thermometer vs thermostat – the difference between management and leadership

One question I get asked a lot is “What is the difference between management and leadership?”  Which is not surprising, given that my leadership development consultancy is called “Turning Managers Into Leaders.”  If any of you have attended my live

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facilitator

The leader as a facilitator – are you a lifeboat or a lighthouse?

As a manager, your job is to get things done.  But as a leader, your mission now becomes to get things done through other people.  And many times, what that really means is that you have to be a facilitator

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thinking ahead

Thinking ahead in sidewalk construction … and in leadership

A few days ago, I watched a couple of workers put down a sidewalk just outside my office window.  They poured in concrete, and carefully leveled the surface until it was perfectly smooth.  And then, much to my surprise, they

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