Blog

Category: persuasion

mixed message

Don’t inadvertently send a mixed message!

Back in October 2015, I wrote one of my regular columns for Profit Magazine on the five-step method for crystal-clear communication.  It focused on how to give directions to employees in a way that they understood and acted – the

Read More

The Importance of Powerful Positive Phrasing

There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be

Read More
selling

Selling is everyone’s job. Yes, leaders too!

“I am not a salesperson!” said a client leader recently.  It was in response to my suggestion that he invest energy and effort into “selling” his recommended approach to his boss and peers.  His answer carried a hint of disdain,

Read More

Want to be more persuasive? Become more likeable

If you’re going to be successful in your career, you need to be exceptional at selling. Not necessarily products and services, but, perhaps more importantly, your ideas, your points of view and yourself.  But how persuasive you are depends on

Read More

Not yet ready to return to the workplace?

As COVID-19 restrictions start lifting across the country, many people are facing an unexpected conundrum. In fact, you too might be in a similar situation: your employer wants you to come back to the workplace, but you’re not yet ready

Read More

Are contra-indications reducing your workplace communication effectiveness?

As a leader, your workplace communication needs to be effective.  It isn’t enough to communicate well with your employees; it’s just as important to make sure that the message is received clearly.  And for that to happen, you need to

Read More