Blog

Category: persuasion

Want to be more persuasive? Become more likeable

If you’re going to be successful in your career, you need to be exceptional at selling. Not necessarily products and services, but, perhaps more importantly, your ideas, your points of view and yourself.  But how persuasive you are depends on

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Not yet ready to return to the workplace?

As COVID-19 restrictions start lifting across the country, many people are facing an unexpected conundrum. In fact, you too might be in a similar situation: your employer wants you to come back to the workplace, but you’re not yet ready

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Are contra-indications reducing your workplace communication effectiveness?

As a leader, your workplace communication needs to be effective.  It isn’t enough to communicate well with your employees; it’s just as important to make sure that the message is received clearly.  And for that to happen, you need to

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Influence employee behaviour by using the Convenient Fruit Principle

One of my favourite hotels always has a large bowl of fruit sitting on the counter in their front desk area, available to any of their hotel clientele who want a quick snack.  Recently, as I checked in one evening,

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The Importance of Powerful Positive Phrasing

There are many different things which can get in the way of employees acting on a message. And if you’re struggling with trying to get your employees to act on a message, you’ve reached the right place. Today, I’ll be

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Communicating upward? Think bullet points

I’ve written in the past about how it’s important to modify your approach when you’re communicating upward, including in this column – How to persuade and influence senior management – that I wrote for CFM&D Magazine.  I was reminded of

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