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Sometimes, managers deliberately and consciously take actions that while logical, create situations that are non-productive and hugely demotivating. Unfortunately, this is more usual than not. In fact, this was the very topic of a one of my regular The Globe
The Piss-Off Factor (or POF) is something that short-sighted managers do to destroy employee morale, and they come up repeatedly on the blog, usually because they happen more often than they should! Well, I was just made aware the other
A while ago, I wrote a blog post titled How to lower productivity and demotivate your workforce that illustrated how process bottlenecks stopped employees from being productive and motivated. And sometimes, managers deliberately and consciously take actions that while logical,
My latest Leadership Lab column in The Globe & Mail is up on their site today. Five foolproof ways to destroy employee morale is about what some managers do to completely destroy their employees’ self-confidence, drag down team morale, and
My latest column in The Globe & Mail‘s Leadership Lab series is out today! “Why do smart managers do stupid things?” In this column, I talk about Piss-Off Factors (or POFs), things that short-sighted managers do to destroy employee morale.
I often write about the piss-off factor – it’s when short-sighted and small-minded managers make decisions that discourage and turn off their employees and customers. Like the time when the owner of a floor installation company lied just to avoid