Blog

Category: problem-solving

Cunningham's Law

Use Cunningham’s Law to get people involved and talking

When seeking to solve an issue or a problem, or charged with evaluating or implementing a new initiative, you’ve probably approached your employees and co-workers to elicit ideas and engage in discussion.  But often, it is difficult to get people

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Improve decision-making by developing alternatives

Recently, I’ve been thinking a lot about decision-making by leaders.  The reason isn’t terribly earth-shattering, it’s only because an association client has asked me to re-develop a program for their members on tools and skills for problem-solving and decision-making.  But

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solving problems

How are you solving problems? By trial or by effort?

Solving problems is an important part of your role as a leader.  If you have to solve a problem, the approach that takes the least effort is to try possible solutions until you find one that works.  If a solution

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persuade

How to persuade and influence senior management

In a recent conversation with one of my one-on-one mentoring clients, we had a lively discussion about what it takes to persuade senior management.  This particular leader was frustrated with the challenges he was having in communicating with several of

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better decisions

Be aware of Solomon’s Paradox, and make better decisions

We have all, at some time or another, fallen victim to Solomon’s Paradox.   If you are in a leadership role, it is worth taking the time to understand this phenomenon, if for no other reason than it might help you

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self-serving bias

Watch for the negative impact of self-serving bias in decision-making

The self-serving bias is a concept that has been extensively studied in social psychology.  Essentially, it is people’s tendency to attribute positive events to their own character but attribute negative events to external factors. It’s a common type of cognitive

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