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Category: process vs. logic

“Learning by doing” outshines “teaching”

As a leader, you know that employee training is important. And for most people, training translates to “teaching” – a structured or unstructured process to convey information from an expert who knows to those who don’t. But as someone who

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Training employees – GPS or paper map?

Which is better? Merge uses an unusual metaphor to explore how we should train and coach our employees.

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Training employees – process or logic?

A recent informal discussion with several leaders raises a relevant question – should employee training focus on the what and the how, or on the why? Weigh in with your perspective.

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