Category: reacting to difficult workplace situations

employee support

Seek out available resources to offer employee support

Today’s post is another strategy in our ongoing video series on how to create a compassionate workplace in which you can offer employee support.  Today’s tip is to educate yourself on the resources that are available to you and your

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compassionate leadership

Compassionate leadership means being available to your staff

Today’s post is Strategy #7 in our ongoing video tip series on demonstrating compassionate leadership.  The strategy is to make it easy for your employees to reach out to you. Make it easy for your employees to reach out to

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compassionate in the workplace

Thinking before you speak will make you more compassionate in the workplace

In today’s post, I am continuing in our video tip series on tools to be more compassionate in the workplace.  Back in Strategy #2 in this series, I talked about the importance of slowing down so that you can observe

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support your employees

Leaders, it’s your responsibility to support your employees!

I am hearing more and more from clients, particularly those that deal with consumers directly, that customers are increasingly rude and unkind, and sometimes downright nasty.  As a leader, it’s critical to remember that you have a very important role

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mental resilience

Mental resilience comes when you create a psychologically safe environment

Can you believe we’re up to Strategy #14 in our ongoing series on helping your people build their physical and mental resilience?  In previous tips in this series, I’ve talked about different aspects of resilience, and today I want to

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emotional resilience

Not every crisis needs to be drama, model emotional resilience for your people

Today I’m back with another tip in our series on how to build greater emotional resilience in your people.  And the strategy is to show them that crises are normal and routine. Show them that crises are normal and routine

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