Category: reacting to difficult workplace situations

Exceptional leadership arises from adversity

The process of creating porcelain from clay offers a striking metaphor for how average leaders grow into exceptional leaders. Leadership expert Merge Gupta-Sunderji explains.

Read More

Delivering unpleasant information with compassion and credibility

Delivering bad news is not easy, but here are seven definitive things that you must keep in mind to make the process as painless as possible.

Read More

What would you do if faced with this leadership dilemma?

Good leadership means that sometimes you have to make tough decisions. A residential boarding school in India is faced with a dilemma in a tragic situation.

Read More

Reprogram your vending machine

Other people pushing your buttons? Leadership expert Merge Gupta-Sunderji uses a metaphor of a vending machine to illustrate how to respond to workplace conflict.

Read More