Blog

Category: reacting to difficult workplace situations

Pain serves a purpose

Congenital analgesia is a rare condition in which a person cannot feel physical pain.  While at first glance one may think that this might be a good thing, very quickly you’d realize otherwise.  Pain is the body’s way of letting

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The right way to communicate unpopular decisions to your staff

Sometimes you will have to make unpopular decisions, choices (or decrees) that will not be liked by your staff; it’s one of the responsibilities of leadership.  Sure, good leaders strive to minimize the fallout of decisions on their people, but

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Respond calmly by “putting a stone in your mouth”

Being able to respond calmly in the face of anger can be difficult.  A client (who is from the Nisga’a nation) recently shared with me this powerful advice from a Nisga’a elder – “Put a stone in your mouth”.  It

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A framework for boosting employee well-being (in tough times)

Sajel Bellon is a professor in human and behavioural sciences, a psychotherapist, and the Founder of Mind Armour™ & SOS Psychotherapy. She is also my professional colleague, and I am so pleased that she is guesting on the blog today

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workplace gossip

Dealing with workplace gossip – Dogs don’t bark at parked cars

An unusual Bahamian saying offers a perspective on how to deal with gossip and back-biting — a useful workplace lessons for all.

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How to communicate sensitive messages

Sometimes you will have to make decisions that will not be liked by your staff; it’s one of the responsibilities of leadership.  While you can’t avoid making unpopular decisions, there are things that you can do to help your team

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