Criticism stings. Sure, it is sometimes couched as gentler “feedback”, or offered as “advice”, or even presented as a “pointer”. Yet criticism it is. And most of us don’t respond positively to criticism, especially at first. Dealing with criticism is difficult and sometimes hard to swallow. But if you want to grow as a valued professional and a respected leader, it is to your benefit to open-mindedly evaluate the criticism you hear, even if it hurts or it isn’t what you believe to be true. But how exactly does one do that?
So glad you asked! Because that is exactly what I cover in my latest column in The Globe and Mail which published this morning. In it, I outline a simple two-dimensional tool that I utilize in my one-on-one mentoring work with leaders in my client organizations. I call it the “Valid and important” model, and it’s very useful when dealing with criticism.
If you get the print version of The Globe, you’ll find this column on page B10. Continue reading