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Tag Archives: resiliency

How to reduce the effect of destructive criticism

Back in February, my professional colleague Patricia Morgan wrote a guest post on workplace resiliency, specifically on how resilient people have an attitude of gratitude, even during tough times.   Her post was received so well that I asked her to join us again, and today she writes about another aspect of resiliency – responding positively to destructive criticism.

PatMorganReduce the Destructive Effect of Criticism

“I have some constructive criticism for you.”

Stop! Before criticizing it would be best to consider the results of doing so.

People with high resilience manage unwelcome criticism. They censor the criticism they both give and receive.

There are those who are totally against using any form of criticism and then there are the critical hardliners who say “A real friend will tell you the naked truth.” Then there are people who have a critical mind and perspective. Their gift is a logical critique that forewarns of problems. They could save us potential angst and trouble.  But where is the balance?

Here are reasons not to criticize: Continue reading

Resilient people have an attitude of gratitude, even during tough times

I’ve blogged previously about how important it is to build resilient employees, but my guest blogger today wrote the book on the subject! I am delighted that Patricia Morgan, my professional colleague and friend, is here to discuss the topic of workplace resiliency, an issue that is even more critical today, given that so many organizations are facing an economic recession. What happens to the people that get laid off? How do they cope? As Patricia points out, people who are resilient find ways to be grateful, even during a recession!

PatMorganAn Attitude of Gratitude During the Recession

Headline: Suicide rate in Alberta climbs 30% in the wake of mass oilpatch layoffs. CBC News, December 8, 2015.

The increases in depression and suicide are familiar statistics in times of recession. But people with high resilience continue to count their blessings; yes, even during a recession.

They remind themselves of Meister Eckhardt’s quotation, If the only prayer you ever say in your entire life is ‘thank you,’ it will be enough.

Our young next door neighbor was recently laid off from a job she loves. Fortunately, she was prepared to cut back on child care and other expenses. Also, she is wise enough to appreciate what is left for her and her family to enjoy. Continue reading

Build resiliency in your employees

As leaders we care about our employees’ intellectual capital, and even their social capital. But we don’t always concern ourselves with our employees’ psychological capital. We should. If you aren’t sure what these three phrases mean, an easy way to understand it is to think of intellectual capital as what people know, and social capital as who they know. Psychological capital, on the other hand, is who they are, or who they are becoming. And there is a growing amount of research that shows that employees with high psychological capital are more productive and perform better in the workplace. The crux of psychological capital is resiliency, the ability to overcome challenges (both routine and traumatic) and bounce back stronger, wiser and more personally powerful.

eggRubberBallA powerful visual to demonstrate resiliency is to compare a raw egg to a rubber ball. When you drop a raw egg, it breaks, scattering yolk and albumen everywhere, creating an unpleasant mess that someone will have to clean up. Conversely, when you drop a rubber ball, it bounces back up within seconds, with no harm done, either to itself or those around it. As a leader, your role is to help your employees shift from being raw eggs and grow and develop into rubber balls.   Continue reading