Limited resources – people, money, equipment, and time – seem to be a reality in today’s workplaces. This is usually perceived as a bad situation with negative outcomes. We have come to expect that limited resources will be accompanied by
Crazy runaround with the medical care system demonstrates bureaucratic inefficiency and loss of productivity. Are you empowering your front-line people to take action?
An unexpected visit to the hospital emergency room shows how process bottlenecks and resource shortages can shrink productivity and de-motivate staff.