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Criticism can be hard to take. Even if it is well-meaning, it can hurt. And if it is unkind, it is even worse. What should you do? React or ignore it? Respond or walk-away? Act on it or disregard it.
One of the questions I get asked very often by leaders is how to effect behaviour change? Not just for today or tomorrow, but in a way that creates long-term and sustainable change. The answer is: with short-term actions. Indeed,
Do you know what the Sankofa is? I heard it referred to briefly at a recent conference I attended, and it stirred me to research it further. Turns out the sankofa is a metaphorical bird, generally depicted with its feet
Criticism stings. Sure, it is sometimes couched as gentler “feedback”, or offered as “advice”, or even presented as a “pointer”. Yet criticism it is. And most of us don’t respond positively to criticism, especially at first. Dealing with criticism is
I’ve often blogged about how leaders can give negative feedback more effectively (including this post: Five things every leader should know about giving negative feedback). But a recent event caused me to consider how good leaders are at soliciting and
Back in February, my professional colleague Patricia Morgan wrote a guest post on workplace resiliency, specifically on how resilient people have an attitude of gratitude, even during tough times. Her post was received so well that I asked her to