Blog
I’ve been focusing all this year on tools to help you help your employees build resilience. Today’s tip is to give your people training to help them increase their own competency in building resilience. Let me explain. Train your people
Garbage in, garbage out is a phrase I learned in one of my first-year Computer Science classes, back in my university days. It was used to express the important concept that incorrect or poor quality input will always produce faulty
Over the holiday season, I mentioned to a young person in my life how our educational audio CDs on our site don’t sell as well as our digital downloadable products. “CDs are so 1998!” she scoffed. I had to laugh
As a leader, you recognize the value of investing in training for your employees. A skilled workforce leads to improved performance and productivity, which means that your staff can do their jobs more effectively on a day-to-day basis. When people
Last week I blogged about how one should hire for attitude, not skills. My post prompted a few emails from readers, and it got me thinking not just about skills vs attitude, but about skills vs talent. What exactly is
Last year, one of my regular columns in The Globe & Mail was titled Three reasons to ignore your company’s policy manual and in it, I made the case for being flexible in the application of company rules and policies.