Category: training employees

“Learning by doing” outshines “teaching”

As a leader, you know that employee training is important. And for most people, training translates to “teaching” – a structured or unstructured process to convey information from an expert who knows to those who don’t. But as someone who

Read More

It’s a leader’s job to actively promote lifelong learning

Five ways to create a genuine learning culture at work – Merge’s latest article in CGA Magazine tells you how.

Read More

Training employees – GPS or paper map?

Which is better? Merge uses an unusual metaphor to explore how we should train and coach our employees.

Read More

Why (negative) feedback is so important (another leadership lesson from “Kitchen Nightmares”)

Following on last week’s blog post, Merge offers a second leadership lesson from the popular reality show “Kitchen Nightmares”. See the videos and give us your opinion.

Read More

Measuring the value of training

When you’re asked to justify your training expenses, this classic model can help make the case. Merge’s latest blog post explains.

Read More

Procedure manuals are worth the effort

Many people dislike creating and maintaining procedure manuals and checklists. Here’s a great real-life example of why they’re so important.

Read More