In today’s business world, e-mail is probably the most commonly used form of written communication, yet unfortunately, it gets misused a lot, or often, not to its full potential. Most people are deluged in so much e-mail that if your message is not succinct, to the point, and compelling, your email will get lost somewhere in the chaos. Whether you’re just seeking to inform others, get them to respond, or even convince them to change their minds about something, a well-crafted email will make all the difference. If you want to finesse your message so that you can not only convey your message effectively, but also get the results and outcomes that you desire, then here’s one critical thing you should do before you start typing. Continue reading
Shirley Taylor is one of my professional colleagues based in Singapore who is well known for her business writing training courses. Given that it’s so important for leaders to be able to communicate effectively both verbally and in writing, I asked Shirley if she would share some key ideas on the Turning Managers into Leaders blog. As you can see, she obliged. Thank you Shirley!
People who write effectively and powerfully are more likely to get listened to, more likely to persuade or convince others, and even more likely to get promoted. More and more of our work today is undertaken through writing rather than in person or on the phone. As we are writing so much more, we depend on our writing skills to influence, persuade, encourage, collaborate, and to lead. But how often do you notice people talking about the importance of good writing in their day-to-day work? They don’t, right? Most people don’t really notice the quality of the writing they read – they simply react positively, negatively, or not at all. If you have ever wondered if there’s a better way to write your messages so they get better results, there is!
Here are three new rules for written communication: Continue reading