If you’ve ever had to have a difficult conversation with an employee or a co-worker, then you should know that you are not alone. If you’re like most people, you’ve probably lost sleep for several nights just thinking about it, and the very notion of having these discussions causes you to break out in a cold sweat! In fact, this is such a common problem that at least once a week, I receive requests from managers and supervisors in client organizations, seeking assistance in having exactly this type of dialogue.
David Gadarian of MostMost asked me for a list of the ten topics that come up most often when it comes to “difficult conversations”. Here then, based on an informal poll we conducted earlier this year as well as anecdotal evidence, is my top ten list.
Do you agree?