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The case for reducing jargon in the workplace

Cuniculus albus erat, qui gradu citato reveniens sollicite circumspectabat, quasi aliquid amisisset. Alicia eum sibi mussitantem audivit: “Ducissa! O Ducissa! Per meos pedes!”

Chances are you didn’t understand a word of this … unless you’re a student of Latin. (It is the beginning of the 4th chapter of Alice in Wonderland by Lewis Caroll.) You would never dream of speaking to business colleagues in a language they did not understand, but without realizing it, you might fall into jargon-laden conversations with your customers and co-workers.  As a professional and a leader, you have a responsibility to communicate clearly and effectively. So how do you overcome the lingo trap that is so easy to fall into? Read the entire article in the September/October 2009 issue of CGA Magazine here.

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