Blog

Category: workplace culture

hybrid team

Be deliberate about creating a workplace culture for your virtual or hybrid team

Last week I promised that I would create a brand-new video tip series for 2021 on Leading hybrid and virtual teams.  Well today I’m excited to share the first strategy, and this one is all-encompassing when it comes to leading

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hybrid workplace

Four principles for creating an effective hybrid workplace culture

With a vaccine at long last on the horizon, it seems that the worst of the pandemic may be behind us. But even though we may be on the other side of the crisis, COVID-19 has, perhaps forever, changed the

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A lesson in collaboration from hermit crabs

Collaboration is an important component of inspired and energized workplaces.  And as a leader, it is your responsibility to create a climate that fosters collaboration between team members.  As regular readers of the blog know, I am often drawn to

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Strengthen social bonds at work by using music

Back in July, music therapist and my professional colleague Jennifer Buchanan guested on the blog with a post on boosting productivity at the office by using music.  Because this is an area that not many people are knowledgeable about, I

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Great service recovery from the Delta Burnaby!

When it comes to keeping your customers and clients happy, things don’t always go according to plan.  Stuff happens … deliveries are delayed, products don’t work exactly as intended, and your service falls short in one or more areas.  So,

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Boost productivity at the office by using music

Jennifer Buchanan is not only my professional colleague and friend, but also the only music therapist I know!  If you’re wondering what a “music therapist” is, then I’m so glad you asked!!  Music therapists use music to curb stress, boost

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