Blog

Category: Problem Solving Tools

Cunningham's Law

Use Cunningham’s Law to get people involved and talking

When seeking to solve an issue or a problem, or charged with evaluating or implementing a new initiative, you’ve probably approached your employees and co-workers to elicit ideas and engage in discussion.  But often, it is difficult to get people

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Improve decision-making by developing alternatives

Recently, I’ve been thinking a lot about decision-making by leaders.  The reason isn’t terribly earth-shattering, it’s only because an association client has asked me to re-develop a program for their members on tools and skills for problem-solving and decision-making.  But

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solving problems

How are you solving problems? By trial or by effort?

Solving problems is an important part of your role as a leader.  If you have to solve a problem, the approach that takes the least effort is to try possible solutions until you find one that works.  If a solution

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crisis management

The problem with crisis management

The customer that is angry; the internal client with a pressing deadline; the employee that needs coaching.  All things that need to be addressed, and as soon as possible.  Which makes sense – deal with the most critical priorities first. 

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creativity

The enemy of creativity is impossible

All the organizational leaders I speak to assert that they want innovation and creativity in their employees.  But are they creating an environment that fosters creativity and persistence?  Not always. “That’s impossible” “That’s impossible,” they say. Just like carrying your

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better decisions

Be aware of Solomon’s Paradox, and make better decisions

We have all, at some time or another, fallen victim to Solomon’s Paradox.   If you are in a leadership role, it is worth taking the time to understand this phenomenon, if for no other reason than it might help you

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