Blog

Turning Managers into Leaders and People Power Into Results

self-serving bias

Watch for the negative impact of self-serving bias in decision-making

The self-serving bias is a concept that has been extensively studied in social psychology.  Essentially,…

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mental resilience

Mental resilience comes when you create a psychologically safe environment

Can you believe we’re up to Strategy #14 in our ongoing series on helping your…

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emotional resilience

Not every crisis needs to be drama, model emotional resilience for your people

Today I’m back with another tip in our series on how to build greater emotional…

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difficult decision

Have you ever struggled to make a difficult decision ?

A few days ago, I was having a one-on-one discussion with a leader who is facing a difficult decision about whether or not to terminate their relationship with a vendor who is not delivering what is expected, both in terms

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resiliency at work

Resiliency at work starts with a culture of openness

Today is Tip #12 in our continuing series on building resiliency at work.  The strategy is to deliberately create a culture of openness. Deliberately create a culture of openness If you are serious about building resiliency at work, then it

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facilitator

The leader as a facilitator – are you a lifeboat or a lighthouse?

As a manager, your job is to get things done.  But as a leader, your mission now becomes to get things done through other people.  And many times, what that really means is that you have to be a facilitator

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compassionate workplace

Here’s how you can create a compassionate workplace

If you’ve heard me speak in recent years, you’ve heard me say that being compassionate is one of the most important skills that leaders need today.  Certainly, living through the coronavirus pandemic has contributed to this, but our demographics have

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become resilient

To help your people become resilient, encourage human connection

Today’s post is another tip in our ongoing video series on how to help your employees become resilient.  Back in Strategy #9, I shared the six competencies that lead to greater emotional and mental resiliency.  Today, I want to delve

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thinking ahead

Thinking ahead in sidewalk construction … and in leadership

A few days ago, I watched a couple of workers put down a sidewalk just outside my office window.  They poured in concrete, and carefully leveled the surface until it was perfectly smooth.  And then, much to my surprise, they

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