Are you doing your job or are you doing your work? Job and work. Is there a difference? Absolutely.
A restaurant owner’s job is to produce great food. But the best restaurants are the ones that also focus on giving their patrons an enjoyable dining experience. That’s the owner’s work.
The front-desk receptionist’s primary responsibility may be to answer the phone pleasantly. That’s his job. But he also needs to think critically to solve problems, and adapt to shifting priorities. That’s his work.
What about a doctor? Sure, her job is to diagnose and cure diseases. But the best doctors are the ones who ask questions, listen to the answers, and take the time to invest emotionally in their patients. That’s her work.
Job versus work
The job is the hard skills, the expertise or the technical knowledge to get things done. It’s what most of us study and train for. But work incorporates the soft skills. Continue reading