In last week’s video instalment in our ongoing series on specific ideas for employee development and growth, I told you that getting your staff to train others is a very powerful way to improve their skill level. Here is another. Answer questions with another question.
Answer questions with another question
As leaders, employees often come to us with questions, and our natural instinct is to answer. After all, we’re the leaders, right? But in fact, we can significantly boost employee development simply by choosing to instead ASK questions of our employees instead of just answering them. Let me explain.
When an employee comes to you with an issue or challenge, just giving them an answer may seem like the most expedient approach, particularly if you happen to know the answer. But you will be losing out on a perfect opportunity for employee development. Instead, if you make it a point to ask open-ended questions, you will actually help the employee think through the situation and arrive at an acceptable solution, all the while, helping them grow in skill and confidence.
So what are open-ended questions? Continue reading