Voice mail can and should help improve your productivity, not worsen it. It is just like any other business tool: if used appropriately, it CAN enhance your efficiency AND that of others calling you. The key word here of course is “appropriately”. In the latest May-June issue of CGA Magazine, I outline specific changes you can make to both the greeting that callers hear when they phone you as well as the messages you leave for others. Read the article – Voicemail etiquette: Taking productivity from mediocre to masterful.
And of course, as always, I’d love to hear your opinions. How do you feel about voicemail – friend or foe? What approaches have you take to make it work for you?