Merge's Blog

Voicemail IS a productivity tool IF used appropriately

Voice mail can and should help improve your productivity, not worsen it.  It is just like any other business tool: if used appropriately, it CAN enhance your efficiency AND that of others calling you.  The key word here of course is “appropriately”.  In the latest May-June issue of CGA Magazine, I outline specific changes you can make to both the greeting that callers hear when they phone you as well as the messages you leave for others.  Read the article – Voicemail etiquette: Taking productivity from mediocre to masterful.

And of course, as always, I’d love to hear your opinions.  How do you feel about voicemail – friend or foe?  What approaches have you take to make it work for you?

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