Merge's Blog

The business case for not solving the problem

Most leaders will tell you that they value independent thinking and initiative. Yet, inadvertently, many supervisors and managers discourage such behaviour. How? By taking over instead of pushing back.

Consider this scenario. An employee comes into your office with an issue regarding some aspect of his job responsibilities, looking for you to resolve his predicament. And like any good manager, you, the person with the experience, the knowledge, and the job title, give him the solution. But is that necessarily the best approach? By taking over, you are discouraging your employee from thinking independently and showing initiative.  Good leadership requires that you push back: that you withhold your response and curb your action; that you push the employee to take ownership of the problem and thus also, ownership of the solution.  For four compelling reasons, and tips to make it happen, read the entire article in the March/April issue of CGA Magazine here.

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