Every workplace has at least the occasional disagreement or conflict , and sooner or later, every supervisor or manager is called upon to deal with negativity amongst team members. If left unchecked, conflict and negativity will lead to low team morale and decreased productivity, and can even shift into harassment, discrimination, or at worst, violence. Which means that you HAVE to take action NOW in order to prevent a worse situation later.
This is exactly the subject under discussion in my next live audio conference on November 21, 2012. In “No Whining Allowed – How to deal with employee complaints and concerns”, I’ll be covering specific and practical information on how to confidently and assertively address employee complaints and conflicts in a manner that will get to the root of the issue and result in a positive outcomes. I’ll be opening the lines for questions, so I want to know – as a manager or supervisor, what is your biggest challenge when it comes to dealing effectively with employee concerns and complaints? What one thing could I help you with so that you can address these issues before they turn into bigger crises? Go to www.AskMerge.com to ask your question and I’ll answer as many as I can on November 21.
And while you’re at www.AskMerge.com, be sure to download the free article – “Conquering the Negativity Toxin” – in which I lay out specific strategies to deal with negativity in the workplace. Just click on the link on the bottom left of the screen.