Ever since ChatGPT has become a topic of everyday conversation, I repeatedly get asked whether Artificial Intelligence (AI) has the ability to change the employment landscape. Will AI steal my job? Am I going to become obsolete before I am ready to retire? Can a computer really think like a human?
These questions, and countless similar others, are what spurred me to write my latest column for The Globe and Mail that published in their online edition on Friday. It is true that many workplaces are now using artificial intelligence tools to automate tasks such as data entry, billing and collections, customer service and scheduling. And yes, if that sounds like most of your job description, then you probably should be worried! But all is not lost. Humans can’t compete when it comes to gathering and processing data, but we can differentiate ourselves elsewhere. In AI may be coming for your job, but all is not lost, I identify and explain the five areas in which you should focus on enhancing your skills today, in order to continue to be successful tomorrow.
If you’re a paid online subscriber to The Globe, you can also access this directly at their site via this link: https://bit.ly/3qrI0ER
I’d love to know what you think about artificial intelligence and how it’s affecting the employment landscape. Are you seeing its impact in your workplace? Some readers at The Globe have suggested that AI is just hype and will soon become the flavour of last week. Do you agree? I’d love to know your perspective. Please add your comment below.