Merge's Blog

Confident employees are resilient employees

In my last video blog, I explained the six competencies that, if deliberately nurtured in your people, would lead to greater emotional and mental resiliency.  In today’s post, I’d like to focus on one specific characteristic of resilient employees that is closely related to optimism – and that is – confidence.

Confident employees are resilient employees

In my last post, I talked about confidence in the context of optimism.  There is direct connection between confidence and resilience.  If you have confident employees, you will have resilient employees.  When your staff are confident, it means that they believe in their ability to bounce back when stuff happens.  And resilience happens when they’ve done the bounce-back thing often enough that they know they can do it again.  That’s why building confidence is key to building resilient employees.

So, as a leader, it’s worth thinking about what you can do create a confident mindset in your employees.

Here are three simple ideas to get you going:

  1. Find ways to showcase their talents.  If you have a staff member that’s good at public speaking, have her make more presentations, particularly to senior leadership.  If your employee is good at analysis, assign him to a high-profile project that requires that skill.  You get the idea.
  2. Celebrate milestones and other successes.  Enough said.
  3. Give your people the training and tools they need to do their jobs well.  When they’re set up to succeed, their confidence will go up.

Confident employees are resilient employees.  Build their confidence, and you’ll build their resilience.

Now it’s your turn.  I’d love to hear what you’re doing to build confidence in your people.  What are your ideas?  Please share, and let’s learn from each other.

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